Our Privacy Policy

At Akbrella Semsiye Sanayi ve Ticaret Anonim Sirketi, we respect your privacy. This policy explains in plain language which information is collected when you use our website, how it is used, and how it is protected.

Information we collect

• Account and order information: full name, phone number, email address, delivery and billing address, and company and tax details for corporate invoices.
• Order and transaction information: orders you place, quote requests, and support correspondence.
• Technical information: IP address, browser type, pages visited, and transaction security logs.

Your card details do not reach our servers; payments are processed by a licensed payment institution.

What do we use the information for?

• Receiving, producing, delivering and invoicing your order
• Responding to your requests, questions and complaints
• Ensuring the security of our website and preventing misuse
• Fulfilling our legal obligations
• Informing you about campaigns and news, if you have given explicit consent

With whom do we share your information?

We do not sell or rent your information. We only share it to the extent required by the service with shipping and transport companies, payment institutions, information technology service providers, our accounting and legal advisors, and public institutions and organizations legally authorized to request it. Servers of some service providers may be located abroad; such transfers are carried out in accordance with KVKK (Turkey's Personal Data Protection Law).

Security measures

• SSL (TLS) encrypted connection on all pages
• Passwords stored in a non-reversible form
• Role-based access and transaction logs
• Regular backups and security updates

Marketing messages

Commercial electronic messages are sent only with your consent, and your consent is recorded in the Message Management System (İYS). You can withdraw your consent at any time via the link in each message, through your notification preferences in your account, or through İYS.

Cookies

In addition to mandatory cookies, our website uses analytics and marketing cookies if you give your consent. For details and cookie preference management, please see our Cookie Policy page.

Your rights and contact

Your rights regarding your personal data and how to apply are set out in our KVKK Information Notice. For privacy-related questions, you can write to .

If this policy is changed, the current text will be published on this page.