Preliminary Information Form

1. Seller information

Company name: Akbrella Semsiye Sanayi ve Ticaret Anonim Sirketi
Address: Yıldırım Beyazıt Cad. No: 16F, Mimarsinan Merkez Mah. 34535 Büyükçekmece / İstanbul / TR
Phone: +90 212 546 46 58
Email:
Tax office / No: Esenyurt V.D.: 0160504128

2. Products, price and payment

The main features, quantities, sale prices including taxes, shipping fee and total amount of the products covered by this contract are shown below:

(Ordered products, quantities and prices appear here when ordering.)

Payment method: (filled in when ordering)

If cash on delivery is selected, the shipping fee is not added to the order; it is paid by the buyer directly to the shipping company upon delivery, according to the shipping company's current rates.

3. Delivery

Delivery method: (filled in when ordering)
Delivery address: (filled in when ordering)

Products are delivered within the period stated on the product page and in the order summary and, in all cases, including made-to-order products, no later than 30 days from the date the order reaches the seller. If this period is exceeded, the buyer may terminate the contract and the full amount paid will be refunded within 14 days.

4. Right of withdrawal

The buyer may exercise the right of withdrawal within 14 days from delivery of the product (including before delivery) without giving any reason. The withdrawal notice is made to the seller in writing, by email to or through the support line on the website. Within 10 days of the notice, the buyer returns the product free of charge via the shipping company contracted by the seller for returns; all payments, including delivery costs, are refunded within 14 days from the date the notice reaches the seller.

For products prepared according to the buyer's requests or personal needs (made to order based on selections such as dimensions, fabric, color, logo printing, etc.), there is no right of withdrawal under Article 15/1-c of the Distance Contracts Regulation. If these products are defective or faulty, the buyer's legal rights arising from Law No. 6502 are reserved.

Placing the order and storing the contract

The order is placed by adding the products to the cart, entering delivery and invoice information, selecting the payment method, and approving this form and the Distance Sales Agreement. Before approval, all information is displayed in the order summary, and incorrectly entered information can be corrected using the "Back" step. Contract texts are stored by the seller, and they are also sent to the buyer with the order confirmation email.

5. Complaints and objections

You may submit your complaints to the seller using the contact details above. In disputes, within the monetary limits announced by the Ministry of Trade, the buyer may apply to the Consumer Arbitration Committee in the buyer's place of residence or where the consumer transaction was made; above these limits, the buyer may apply to the Consumer Courts, subject to the provisions on mediation as a condition for litigation.