These terms apply to orders placed in a trade or corporate capacity (dealer, wholesaler, business, institution). For purchases made in a consumer capacity, the Distance Sales Agreement and the Cancellation & Refund Terms apply.
1. Parties and scope
Seller: Akbrella Semsiye Sanayi ve Ticaret Anonim Sirketi, Yıldırım Beyazıt Cad. No: 16F, Mimarsinan Merkez Mah. 34535 Büyükçekmece / İstanbul / TR, +90 212 546 46 58, . Buyer: the business that provides its title and tax details with the order. By placing an order, the buyer is deemed to have accepted these terms; the buyer's own purchasing conditions do not apply unless accepted in writing.
2. Quote, order and confirmation
- Price quotes are binding for the validity period stated on them (unless otherwise specified, 15 days); they may be updated before the period expires in the event of significant changes in exchange rates, raw material or fabric prices.
- An order is established by completion on the website, written approval of the quote, or explicit confirmation by email / WhatsApp. For made-to-order products, production does not start until the buyer has approved the production approval sent by the seller (dimensions, fabric, color, quantity, delivery date).
- Changes made after production approval may require additional cost and time; made-to-order orders that have already entered production cannot be cancelled.
3. Pricing and payment
- Prices are excl. VAT and, unless otherwise specified, are ex-factory (excluding shipping / transport), as clearly stated on the website and in the quote.
- Payment: bank transfer / EFT, credit card, or the term stated in the quote. For made-to-order products, 50% advance payment is required at the time of order, with the remaining amount due before dispatch; otherwise stated in the quote.
- In case of late payment on credit sales, late interest at the Central Bank of the Republic of Turkey (TCMB) advance interest rate applies until the payment date; the seller may hold the buyer's other orders while an open balance remains.
- Ownership of the products remains with the seller until the full price has been paid (retention of title).
4. Delivery and risk
- Delivery times start upon order confirmation and receipt of the advance payment; the times stated on the website / in the quote are in business days and are estimates. Force majeure, delays in raw material supply and delays caused by the buyer are added to the time.
- Transport is the buyer's responsibility unless otherwise agreed and is arranged on the buyer's account / with a contracted carrier. Risk of damage passes to the buyer from the delivery of the products to the carrier; upon delivery, the buyer checks the number of packages and their external condition, and reports any damage at the time of delivery with the carrier's report.
- Partial shipments may be made; each lot may be invoiced separately.
5. Inspection, defects and warranty
- Under Article 23 of the Turkish Commercial Code (TTK), the buyer inspects the goods within 2 days of receipt and reports visible defects in writing within this period, and hidden defects in writing within 8 days from the moment they are discovered. Defects not reported are deemed accepted.
- Products are warranted against manufacturing and material defects for 2 years from delivery; the scope and exceptions are set out on the Warranty and After-Sales Services page. The warranty is fulfilled by repair or replacement with the same product; if these are not possible, a refund is issued. Consequential damages, loss of profit and third-party claims are not covered by the warranty.
- For products made to order, returns are not accepted except in the case of defects; for stock products, returns are only possible with the seller's written approval, if the product is unused and in its original packaging, with return shipping costs borne by the buyer.
6. Intellectual property and confidentiality
The rights and responsibilities over the logo / design provided by the buyer belong to the buyer; the seller uses it solely for the order. The seller's product designs, molds and price lists are confidential and may not be shared with third parties. The seller may show delivered work as a reference unless the buyer objects in writing.
7. Force majeure and disputes
In circumstances beyond the parties' control, such as natural disasters, epidemics, strikes, import restrictions or energy outages, performance is suspended; in the case of force majeure lasting more than 60 days, either party may terminate the agreement. Turkish law applies to disputes; the Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction. The seller's books and records constitute conclusive evidence within the meaning of Article 193 of the Code of Civil Procedure (HMK).
Wholesale and dealership applications: Wholesale page · · +90 212 546 46 58