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Garden Umbrellas
Umbrellas
Cafe Umbrellas
Economy Garden Type
Cantilever Umbrella
Wooden Pole Umbrella
Pool Umbrella
Tulip Umbrella
Beach Umbrella
Umbrella Bases
Wheeled Marble Base
Fixed Concrete-Mounted Base
Umbrella Bases
Shading Systems
Pergola & Enclosure Systems
Pergola Systems
Umbrella Enclosure Unit
Winter Garden Unit
Awning Systems
Articulated & Cassette Awning
Watermelon Awning
Eagle Awning (Double Opening)
Tents
Parking Lot Shading
Metal Furniture
Cast Aluminum Fountains
Wall Fountain (Washbasin)
Pedestal Cast Fountain
Large Plaza Fountain
Cast Furniture
Cast Table
Cast Aluminum Chair
Cast Aluminum Table Set
Cast Aluminum Seating Group
Cast Aluminum Armchair & Bench
Security Barriers & Bollards
Wooden Furniture
Wooden Garden Furniture
Chair
Table
Side Table
Stools
Table Sets
Seating Group
City Furniture
Bench
Picnic Table
Gazebo
Dog House
Wooden Garden Accessories
Swing
Hammock
Sun Lounger
Plastic Furniture
Plastic Table
Tables
Plastic Side Table
Plastic Chair
Chairs
Stools
Plastic Sun Lounger
Sun Loungers
Lighting Poles & Wall Lights
Lighting Pole
Modern Lighting Pole
Decorative Lighting Pole
Signs
Outdoor Wall Lighting
Wall Light
Pendant Wall Light
Wall-Top Light
Lawn Lighting
Trash Bins
Litter Bins
Wooden Trash Bins
VIP Ashtrays
Torpedo Bins
Cylinder Bins
Rectangular Bins
D-Type Bins
Recycling Bins
Municipal & Park
Park Type Bins
Waste Containers
Raincoats & Hand Umbrellas
Rain Umbrellas
Protocol Umbrella
Accessories
Garden Accessories
Cast Planters
Home Accessories
Coat Stands
Fleece Shawls & Blankets
EnglishWe ship your products in protective packaging suitable for transport. However, so that we can resolve any damage that may occur during transit quickly, we kindly ask you to follow a few simple steps when receiving the delivery.
When receiving the delivery
- Check the packageWhile the shipping courier is with you, check whether the box is dented, torn, wet or opened.
- Count the packagesFor multi-piece products, check that the number of boxes matches the number on the delivery note.
- Damage reportIf there is visible damage, have the shipping courier sign a damage report, or do not accept the package.
- Notify usFor a faster resolution, please send us the report and photos of the product as soon as possible, preferably within 24 hours.
If a package that appears damaged from the outside is accepted without a report, the damage process with the shipping company will take longer. So that we can offer you a faster solution, please do not skip the report step; your legal rights are always reserved.
If the product arrives damaged or incomplete
- For damage visible from the outside, take photos of the report; for damage noticed after opening the package, take photos of the product and the packaging.
- Contact us with your order number via WhatsApp, the support line or the contact form.
- For damaged or incomplete products, you may choose, as you prefer, free re-shipment, exchange, repair, price reduction or your right to a refund.
Large-volume products
For products shipped by freight carrier, delivery is made to the building entrance. If you want carrying to upper floors, add it to your order note; where possible we will arrange it, and if an additional fee is required, we will inform you in advance. For glass products, we recommend checking every side of the box before opening the packaging.
Our custom-size table glass is guaranteed against breakage up to the delivery point. If glass breaks during shipping, we will re-manufacture and send a replacement free of charge. For a quick resolution, we kindly ask you to report any damage within 24 hours where possible; your legal rights remain reserved.